Senior Consultant - Digital Transformation

About This Role

Supporting and leading complex transformation engagements across client environments is the core of this role, with a focus on shaping and delivering business and technology transformation initiatives. This position particularly emphasizes modernizing legacy systems and services and applying a user-centered and design-led approach across the full agile lifecycle.

Responsibilities

• Lead and support business transformation initiatives, particularly those involving legacy technology and service modernization
• Apply design thinking and User-Centred Design (UCD) principles across all phases of delivery, from Discovery, Alpha, Beta through to Live
• Facilitate and manage organizational change activities, working closely with users to embed new processes, systems and ways of working
• Engage and influence senior stakeholders to build strong relationships, elicit critical information and support successful delivery outcomes
• Identify opportunities for improvement, innovation and future work within client engagements
• Collaborate with multi-disciplinary teams to ensure transformation initiatives are aligned to business needs and deliver measurable value
• Support the shaping of transformation strategies, roadmaps and delivery plans
• Provide guidance on agile methodologies, ensuring a transformation-led (not solely technology-led) approach to delivery
• Contribute to the development of business cases, options papers and strategic recommendations
• Monitor and evaluate transformation outcomes, ensuring benefits realization and continuous improvement

Requirements

• Strong understanding of transformation methodologies and frameworks
• Knowledge of User-Centred Design (UCD) and design thinking principles
• Familiarity with agile delivery frameworks (e.g. Scrum, Kanban) and their application in transformation contexts
• Ability to develop transformation roadmaps and strategic plans
• Strong analytical and problem-solving skills, with the ability to translate complex challenges into actionable solutions
• Active SC Clearance or Eligible for SC clearance

Nice to have:

• Change management certification (e.g. Prosci or equivalent)
• Agile certification (e.g. Certified ScrumMaster (CSM) or Professional Scrum Master (PSM))
• Design thinking or User-Centred Design related certification

Benefits

• Training: a number of options in terms of personal development, whether it is technical led, business acumen or methodologies
• Private medical cover for you and your spouse/partner, offered via Vitality
• Discretionary bonus based on a blend of personal and company performance