Senior Business Operations Manager, AWS Talent Acquisition

About This Role

This senior role supports the Director of AWS Infrastructure Services Talent Acquisition, acting as a business partner to help scale operations and increase productivity. The manager will influence decisions, work with senior leaders across Amazon's broader Talent Acquisition organizations, and serve as counsel and advocate for the leader.

Responsibilities

• Enable the aligned TA leader to effectively run and inspect their business through structured operational cadences
• Run and write internal and external-facing WBRs, MBRs, and team meetings on behalf of the leader
• Track and report progress on goals set forth by the leader
• Manage headcount and budget on behalf of the leader
• Own org all-hands content, team communications, and strategic documents on behalf of the leader
• Embed deeply into the strategy and deliverables of the aligned TA leader's business
• Serve as the primary point of contact for all business-facing and internal-facing reports, dashboards, and data insights
• Produce regular and ad-hoc reporting to support WBR/MBR meetings and strategy documents
• Maintain expertise in all relevant Recruiting, Finance, and HR Analytics-owned dashboards
• Act as the primary liaison to analytics and provide last-mile analytics support for the aligned TA team
• Own and drive the analytics roadmap for the aligned TA organization
• Lead and project manage initiatives on behalf of the leader
• Drive outcomes through influence, leading without authority and through others
• Own the work delegation process and track all in-flight projects across multiple owners

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field

Nice to have:

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Knowledge of general AI tools
• Experience with written and verbal communication and presentation

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)