About the role
Major Responsibilities A Business Development Hospice Coordinator drives census growth by establishing relationships with healthcare providers and the community to generate hospice patient referrals. This field-based role bridges medical facilities and the hospice interdisciplinary team to ensure seamless end-of-life care transitions for patients and their families.
- Exhibits high level of customer service through providing education, support to patients, family members, and or other care givers.
- Partner internally with team members and operational leaders to drive census growth by establishing relationships with healthcare providers, and community to generate patient referrals.
- Build and nurture trust with key medical professionals, social works, and care communities
- Deliver educational in-services to healthcare accounts, serving as a trusted community resource on hospice care benefits within the parameters of our organization.
- Professionally engage in meetings across the enterprise as invited.
- Demonstrates excellent verbal and written communication skills.
- Demonstrates an ability to work closely with a variety of people while effectively using problem-solving skills to ensure smooth transition of care.
- Demonstrates an understanding of referral patterns in the territory service area.
- Demonstrates an ability to effectively engage and collaborate with clinical team
Licensure, Registration, And/or Certification Required
- None Required.
Education Required
- Bachelor's Degree in Marketing or related field.
Experience Required
- Typically requires 5 years of experience in Home Health/Hospice/HME/Respiratory marketing and business development that includes experiences in developing and executing business development/sales plans to increase revenue, creating supportive marketing and communications materials, and performing competitive marketing analysis.
Knowledge, Skills & Abilities Required
- Demonstrated skills in business development activities such as successful relationship building strategies, promoting products/services to existing/new clients, and experience in meeting financial targets.
- Demonstrated success in executing service line or brand-based marketing programs with documented, verifiable results.
- Strong consultative and problem solving skills.
- Strong negotiation skills.
- Excellent leadership, interpersonal, and communication skills essential to accomplish goals through coordination and direction of others.
- Demonstrated proficiency in the use of Microsoft Office (Excel, Access, PowerPoint and Word) or similar products preferred.
- Ability to effectively and efficiently manage multiple projects from various sources.
- Excellent organizational and communication skills.
Physical Requirements And Working Conditions
- Ability to carry and lift up to 25 pounds.
- Daily travel results in exposure to related road and weather hazards.
- Operates all equipment necessary to perform the job.
- Exposed to a normal office environment.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
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