Senior Business Analyst

VINFAST is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence.

We are seeking an experienced Business Analyst to join our core product team. In this role, you will act as a critical bridge between Business and Technology stakeholders. You will shape the business frameworks for our breakthrough AI Virtual Assistants , translating complex user needs into detailed technical specifications while balancing business value, technical feasibility, and user experience.

• Requirement Elicitation & Analysis:

• Work directly with diverse stakeholders (Board of Directors, Project Managers, Technical Teams, and internal/external clients) to gather, analyze, and clarify requirements.

• Synthesize requirements into comprehensive Business Requirement Documents (BRD), Software Requirement Specifications (SRS), and relevant business artifacts.

· System Design & Modeling:

• Build detailed use cases, user stories, activity diagrams, data flow diagrams, and other advanced business models.

• Define business rules and constraints, mapping them efficiently into technical designs.

· Requirement Management & Traceability:

• Manage requirements throughout the entire project lifecycle, ensuring absolute traceability from high-level business goals down to specific test cases.

• Support User Acceptance Testing (UAT) and System Integration Testing (SIT) by assisting in test case development and verification to ensure the final product aligns perfectly with business goals.

· Strategic Thinking & Process Optimization:

• Shape the functional and business frameworks for advanced AI Virtual Assistants.

• Propose process improvements, optimize user experience (UX), and contribute to the business development roadmap.

· Cross-functional Collaboration:

• Explain intricate business rules to the engineering team while effectively communicating technical solutions back to C-level executives and stakeholders using business-friendly language.

Requirements

• Education & Certifications:

• Bachelor’s degree or higher in Economics, Information Technology, Management Information Systems (MIS), or related fields.

• Professional certifications such as CBAP, CCBA, or PMI-PBA are considered a strong advantage.

• Work Experience:

• Minimum of 5 years of experience as a Business Analyst or in equivalent roles within the technology or automotive sectors.

Major Plus: Solid experience working on AI, Data Platforms, IoT, or highly complex foundational systems.

• Proven experience working with software products, mobile applications, or integrated hardware systems.

• Deep understanding of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and large-scale software development processes.

• Technical & Soft Competencies:

• Mastery of elicitation techniques (workshops, interviews, document analysis, etc.).

• Proficiency in system modeling methodologies and tools: BPMN, UML, ERD, Use Cases.

• Hands-on capability in UI/UX wireframing and prototyping using Figma.

• Strong technical writing skills with the ability to draft clear, logical, and structured documentation for both business and technical audiences.

• Exceptional communication, negotiation, and persuasion skills, with the confidence to present effectively to C-level executives.

• Strong analytical, problem-solving, and logical thinking mindset.

• Knowledge of AI, Machine Learning, NLP, and Chatbot/Voicebot ecosystems is highly preferred.

• Language Requirements:

• Proficiency in English (good reading comprehension and professional communication skills).

Benefits

• Competitive salary

  Premium healthcare package, including PVI insurance & annual health check-ups

• 13th-month salary & performance bonuses to reward your contributions

• Enjoy preferential pricing for services within the Vingroup ecosystem including Vinmec, Vinpearl, and Vinschool...

• Opportunity to collaborate with and learn from industry-leading professionals in the automotive domain

Work Location: Technopark Tower, Vinhomes Ocean Park, Gia Lam, Hanoi, Vietnam

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