About This Role
This senior business analyst role involves formulating and defining system scope and objectives for complex projects, fostering communication between business leaders and IT, and providing user and operational support. The position suits a professional with strong data analysis skills and expertise in fraud detection and prevention, particularly with AI-based projects.
Responsibilities
- Formulate and define systems scope and objectives for complex projects
- Foster communication between business leaders and IT
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Support system change processes from requirements through implementation and provide input based on analysis of information
- Consult with business clients to determine system functional specifications and provides user and operational support
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
- Operate with a limited level of direct supervision
- Exercise independence of judgement and autonomy
- Act as SME to senior stakeholders and/or other team members
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements
- 7 to 10 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Demonstrated expertise or strong knowledge in the Fraud domain, particularly in managing enterprise-level solutions for fraud detection and prevention
- Proven experience in successfully leading and delivering AI-based projects
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
- 5-7 years of work experience
