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Senior Associate-Order to Cash-Collections

EXL

RemoteFull timeMid levelPosted today
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About the role

  • Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators
  • Achieve monthly cash collection targets by actively chasing customers
  • Attend and participate in collection meetings by updating and keeping manager informed of current statuses.
  • Enforce credit policy and assure adherence to accepted standards
  • Establish and maintain positive relationships with cross functional teams involved in AR process
  • Maintain agreed upon reporting metrics associated with individual portfolios
  • Ability to negotiate and manage relationships
  • Strong problem solving and customer service skills
  • Ability to Prioritize and multi-task is essential
  • Run credit checks on new business
  • Process month end closing entries in a timely manner
  • Involvement on Special Projects as necessary
  • Minimum of 3 years Collections experience in a fast-paced target driven business
  • Confident, adaptable and ability to work effectively under pressure
  • SAP & QuickBooks system experience an advantage
  • Preferred skills in pivot tables, VLOOKUP’s and spreadsheets
  • Strong communication, interpersonal, detail and team oriented, problem solving skills

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