About the role
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
Why PwC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
Responsibilities
- Strong experience in D365 Finance and Operations.
- Hands-on knowledge of X++ development.
- Experience with extensions, forms, tables, classes, and workflows.
- Knowledge of integrations, APIs, OData, and Data Management Framework.
- Experience with SSRS reports, Electronic Reporting, and Power BI.
- Familiarity with Azure DevOps, LCS, and deployment processes.
- Basic understanding of finance, supply chain, procurement, or inventory modules.
Mandatory skill sets:
D365 F&O (D365 Finance and Operations)
Preferred skill sets:
D365 Finance and Operations
Years of Experience required:
4 to 7
Education Qualification:
B.Tech/BE/M.Tech/MBA/BSC
Education
Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering
Degrees/Field of Study preferred:
Certifications
Required Skills
SAP CRM Technical
Optional Skills
Accepting Feedback, Active Listening, Analytical Thinking, Business Process Analysis, Communication, Creativity, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency
Desired Languages
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
August 6, 2026
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