Senior Assistant Property Manager - Commercial Property

About This Role

This senior assistant property manager role involves supporting the Property Manager in all aspects of commercial property management. It is a management position that includes direct and indirect supervision of staff and operations, ensuring client facilities achieve satisfactory cash flow, maintaining properties to client standards, and achieving high customer satisfaction.

Responsibilities

• Manage the commercial building staff in the absence of the Property Manager or General Manager
• Handle all commercial building correspondence to and from clients, tenants, and vendors as directed
• Ensure all property files, including leases and contracts, are prepared and maintained in an orderly and logical manner
• Obtain aging reports and follow up on all delinquencies, utilizing C&W or client-directed policies
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Prepare lease abstracts for all tenants and monthly rent roll for management review
• Coordinate tenant move-ins and move-outs, including furniture delivery and pick-up
• Coordinate tenant requests for above-standard work, including obtaining estimates, providing proposals, releasing work, and invoicing tenants
• Oversee maintenance of work order and purchase order systems
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants
• Ensure tenant information within the database is current and up to date
• Update and maintain office procedures in the property Operation’s Procedure Manual
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, and check requests for review and approval
• Ensure that above-standard tenant bill-backs for electrical usage, after-hours HVAC, and other similar charges are processed in a timely manner
• Responsible for aspects of annual budget preparation, CAM reconciliations, and monthly financial reports, as well as preparation of bank deposits if processed at the on-site management office
• Lead regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management
• Participate in performance oversight of all service contractors who perform contract services
• Oversee aspects of tenant improvement work with management oversight

Requirements

• 5+ years of commercial real estate property management or related experience
• Active Real Estate license in the state worked in OR RPA or CPM professional designation(s)