Security Technology Operations - Security Specialist

About This Role

This Security Specialist role focuses on the day-to-day operation of physical security systems across multiple Deloitte office locations. It involves ensuring consistent application of security system standards and procedures, conducting risk assessments, and providing first-level support for access control and video systems globally. The position requires strong network and computer troubleshooting skills and contributes to maintaining a safe and secure environment for all Deloitte US professionals.

Responsibilities

• Monitor and assess overall health and functionality of physical security systems and equipment
• Assist with Deloitte Technology security related initiatives to ensure audit compliance and confidentiality of security systems
• Help evaluate new technology for purchase and deployment in the security space
• Provide standard and ad hoc reports to the Office of Security, facility managers, and office leadership concerning security related topics and issues
• Conduct evidence gathering for appropriate internal stakeholders and regularly report to senior leadership concerning such matters
• Act as liaison between departments and authorized third-party vendors to resolve emergency security system issues
• Maintain records pertaining to security equipment purchases and installations in offices
• Provide support to construction, acquisition, and other projects to ensure security system standards and availability are met
• Monitor video surveillance program and ensure compliance of design and documentation to Deloitte's policies and procedures
• Conduct surveillance analysis to investigate security violations
• Assist as needed with employee/contractor badging program
• Conduct training sessions, as needed
• Provide lead program support for assigned security functions, including preparing security documentation for internal processes as well as internal/external audits
• Operate security systems and equipment
• Engage in investigations and due diligence reporting for site security issues
• Implement pre-established emergency action plans when necessary
• Ensure security system compliance between local offices and vendors for alarm system monitoring
• Compile security data for future reporting audits
• Document and record all security incidents
• Manage the coordination of badging, video, and alarm system monitoring across multiple offices including global subsidiaries
• Act as intermediary between alarm system vendor local office supervisors
• Ensure compliance of design and documentation of system monitoring meets compliance requirements
• Lead first-level security system support for all access and video control, including assisting with Firm emergencies and investigations
• Report to Talent Risk, OGC, and Security Leadership on sensitive matters
• Define Technician requirements to escalate computer or network issues as it relates to the overall security program
• Handle a significant amount of personal identifiable information (PII) as well as sensitive and/or classified information, safeguarding and protecting information at all times
• Perform other job-related duties as assigned

Requirements

• US Citizenship required
• Bachelor's Degree or advanced certification
• Minimum of 5 years of related security administration experience
• Must be available for on-call response 24/7
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Nice to have:

• Facility Security Officer (FSO) training certification
• CCTV/IP Video (Exacq) applications and cameras; Exacq video certification (obtainable in 1st year/renewal as needed)
• Expert Microsoft Office skills
• Software House CCURE certification (obtainable in 1st year/renewal, as needed)
• Proficient database operations skills, including system database import/export knowledge
• Basic SAP skills
• Experience with security access control (C-Cure) applications and video surveillance
• SQL skills, including reporting
• Working knowledge of security support applications e.g. SOC, mass communications, mobile badging, etc.

About the Company

The Finance and Administration Physical Security team helps protect Deloitte's people, workplaces, and operations through security programs, processes, and controls. The team works across internal stakeholders to support a safe, secure, and well-managed environment.