About This Role
This security officer role focuses on observing and reporting activities at assigned locations. The officer will provide security services, conduct patrols, and respond to emergency situations, ensuring the safety and security of the premises. It suits a detail-oriented individual committed to upholding site rules and procedures.
Responsibilities
- Monitor and report all activity
- Conduct foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrol of applicable interior and/or exterior areas
- Report suspicious activities and persons
- Write detailed narrative reports
- Maintain daily activity reports (DAR’s)
- Enforce post orders, site rules, regulations, policies, and procedures
- Respond to emergency situations requiring security assistance
- Conduct regular and random patrols of the interior and perimeter of the facility
- Identify potential safety risks, security risks, and undesirable conditions
- Provide customer service to clients by carrying out safety and security procedures, site-specific policies, and emergency response activities
- Execute security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines, and as directed by SMSSI Management
- Identify and report security threats, unsafe conditions or hazards, and/or other emergency situations
- Perform site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles
- Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved
- Contact appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift
- Know all site-specific policies and procedures and implement emergency response activities as appropriate
- Follow all company procedures, maintain acceptable attendance, and adhere to all grooming and customer service standards
- Participate in all company and site required orientation and training programs
- Respond to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
- Conduct security, customer service, or support function(s) as directed by supervisor or in support of client request(s)
Requirements
- Own vehicle and a valid driver's license
- Good interpersonal, organizational, verbal, and written communication skills
