Leading GSOC and corporate security operations across multiple facilities is the core of this Security Manager job. The role involves overseeing security monitoring, CCTV and security technology, incident management, security teams, risk mitigation, and SOP compliance. It suits a proactive security professional with strong operational leadership, sound security judgment, and experience with technology-enabled security operations and multiple stakeholders.
Responsibilities
Manage GSOC activities and ensure effective 24/7 security monitoring and operational coverage
Coordinate with global security stakeholders for incident reporting, escalation, and resolution
Oversee security operations across multiple locations through remote monitoring and virtual security platforms
Ensure timely response to security incidents, emergencies, and operational risks
Lead and supervise security officers, GSOC operators, and technical support personnel
Manage manpower planning, shifts, deployment, and operational coverage
Conduct regular briefings, training, and performance reviews
Build a disciplined, service-oriented, and high-performance security team
Oversee CCTV surveillance and security monitoring operations
Manage CCTV operations and ensure effective monitoring of critical areas
Coordinate troubleshooting of CCTV cameras, NVR/DVR systems, access control, and related security infrastructure
Coordinate with technical teams and vendors for preventive maintenance, upgrades, and issue resolution
Monitor security risks and analyze incident trends to identify areas for improvement
Develop preventive and corrective action plans to strengthen security controls
Support crisis management and emergency response activities
Ensure incidents are properly investigated, documented, and escalated
Prepare and maintain security MIS, dashboards, incident reports, and operational records
Track security KPIs and provide regular updates to senior management and global stakeholders
Ensure compliance with security policies, SOPs, and operational standards
Develop, implement, and continuously improve security SOPs and operational guidelines
Work closely with internal departments, external agencies, vendors, and global security teams
Drive security improvement initiatives and ensure timely closure of identified gaps
Requirements
Bachelor’s degree in Security Management, Criminal Justice or a related discipline preferred
6–10 years of experience in corporate security, GSOC, command center, or security operations management, preferably with multi-location exposure
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Tailored applications submitted
Hands-on knowledge of CCTV, IP/analog cameras, NVR/DVR, access control, remote monitoring, and security systems
Proficiency in MS Office, MIS reporting, incident documentation, and security records
Strong team management, communication, stakeholder management, and decision-making skills
Strong analytical and problem-solving abilities
Operational ownership
Integrity, discipline, and ability to handle critical situations
Leadership and team management
Incident and crisis management
Security risk assessment and mitigation
CCTV and security technology management
Strong communication and stakeholder management
Analytical thinking and problem solving
High integrity, discipline, and confidentiality
Benefits
Paid sick time
Paid time off
Provident Fund
About the Company
This role offers an opportunity to lead technology-enabled security operations, work with global security stakeholders, and contribute to building a robust, scalable corporate security environment.
At Stemz, we are committed to revolutionizing healthcare services worldwide.