About This Role
This security manager role involves leading a dedicated team to ensure a safe and exceptional experience for every guest visiting the park. The core of the job is overseeing daily security operations, maintaining a welcoming, secure, and smoothly running environment. You will recruit, train, and develop your team to deliver outstanding service and support.
Responsibilities
- Plan resource levels to ensure the park has the required level of security
- Utilise Security team members to effectively patrol the park, providing a deterrent and preventing situations where necessary
- Ensure compliance with security assignment instructions
- Manage incidents and situations, ensuring correct escalation and reporting
- Manage security technology and CCTV
- Carry out full and unbiased investigations, providing detailed statements and reports, ensuring that all security activity has been recorded appropriately
- Use the on-park systems to review security data
- Identify and manage security vulnerabilities and risks to the park
- Liaise with local enforcement authorities for routine inspections and investigations
- Attend Management and Regional Meetings to promote security awareness to colleagues
- Foster a culture of accountability, teamwork, trust, and continuous improvement
- Conduct regular one-on-ones and team briefings to ensure your team is engaged and working efficiently and effectively
Requirements
- Experience managing a team
- Current SIA license (minimum Door Supervision)
- Full clean UK driving licence (manual car)
- Excellent customer service skills
- Confident to communicate and influence
- Ability to drive positive security culture within a team, and effectively manage and develop a team
- Commercial awareness, able to manage a budget and rota
- Able to manage a high-pressure, fast-paced work environment
Benefits
- Opportunity to develop skills and boost your career across 65 parks, with training support
- Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
- 50% discount for you and a 25% discount for friends and family when booking your holiday with the company
- Team member discount of 30% on food, drinks, and leisure activities
- Discounts on various brands, including meal kits and local gyms
About the Company
Parkdean Resorts is the UK's largest holiday park organisation. The company aims to be a force for good, caring for its parks, people, and planet, and enhancing memories for guests. It creates an environment where team members can develop skills, take on new challenges, and thrive with a supportive team.
