About This Role
Leading a dedicated security team to create an exceptional and safe experience for every guest visiting the park is the core of this role. You will oversee day-to-day security operations, ensuring a welcoming, secure, and smoothly running environment, and will recruit, train, and develop your team to deliver outstanding service and support across the park.
Responsibilities
- Plan resource levels to ensure the park has the required level of security
- Utilise Security team members to effectively patrol the park, providing a deterrent and preventing situations where necessary
- Ensure compliance with security assignment instructions
- Manage incidents and situations, ensuring correct escalation and reporting
- Manage security technology and CCTV
- Carry out full and unbiased investigations, providing detailed statements and reports, ensuring that all security activity has been recorded appropriately
- Use the on-park systems to review security data
- Identify and manage security vulnerabilities and risks to the park
- Liaise with local enforcement authorities for routine inspections and investigations
- Attend Management and Regional Meetings to promote security awareness to colleagues
- Foster a culture of accountability, teamwork, trust, and continuous improvement
- Conduct regular 1:1s and team briefings to ensure your team are engaged and working efficiently and effectively
Requirements
- Experience managing a team
- Current SIA license (Minimum Door Supervision)
- Full clean UK driving licence (Manual Car)
- Excellent customer service skills
- Confident to communicate and influence
- Ability to drive positive security culture within a team, and effectively manage and develop a team
- Commercial awareness, able to manage a budget and rota
- Able to manage a high pressure, fast paced work environment
Benefits
- Chance to develop your skills and boost your career across 65 parks
- Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
- 50% discount for you and a 25% discount for friends and family when booking your holiday with us
- Team member discount of 30%, available on everything from fabulous food to delicious drinks and leisure activities
- Discounts on brands like Hello Fresh and local gyms
Important Details
- Background checks including DBS (or equivalent) will be carried out if appropriate
About the Company
Parkdean Resorts is the UK's largest holiday park organisation, operating 65 parks across the UK. The company focuses on creating meaningful memories for guests and enhancing its parks, people, and planet.
