Security Director

About This Role

This Security Director role involves leading and continuously enhancing the base security program at a highly visible, multi-tenant Class A facility. The position plays a key role in supporting the client and all on-site stakeholders by overseeing security operations, driving risk reduction, and ensuring a consistent, professional security presence across the site. The ideal candidate is an experienced security leader or senior account manager with a proven track record of improving complex security programs and managing high-performing security teams, focused on developing their people, strengthening procedures, and building strong relationships with clients and tenants.

Responsibilities

• Lead the design and delivery of a structured monthly operational training program for all security staff
• Establish and conduct regular security drills and tabletop exercises to test and improve emergency preparedness
• Develop and track key performance indicators (KPIs) to measure security program effectiveness and officer compliance
• Analyze incident trends and security data to identify recurring issues and implement preventive measures
• Maintain regular coordination with local law enforcement, emergency management, and other external agencies
• Perform additional duties assigned to support overall security operations
• Lead and supervise security officers across all shifts, including post assignments, scheduling, staffing, and minimizing overtime while maintaining full coverage
• Train, coach, and evaluate officers on procedures, customer service, emergency response, and use of the company security phone system, including corrective actions when needed
• Oversee daily security operations at corporate facilities, ensuring adherence to security policies and procedures, regulatory/industry standards, and supporting safety audits, facility inspections, and risk assessments
• Manage core security systems and activities, including access control, badge issuance, visitor management, CCTV, intrusion alarms, patrols, and spot-checks, while responding to and documenting incidents and coordinating with law enforcement or emergency services as required

Requirements

• Service-first mindset, clear communication skills, strong attention to detail, sound judgment, and a solutions-focused approach
• Thrives working both independently and as part of a team
• Minimum of 5 years of security management experience leading teams, preferably in a multi-tenant Class A building environment
• At least 5 years of hands-on security experience in Class A commercial properties, with a strong understanding of building operations, tenant needs, and high-visibility sites
• Proven track record overseeing uniformed security teams, with strict enforcement of uniform and appearance guidelines to maintain a professional presence