Security Counselor

About This Role

This security counselor role supports the overall safety of a facility by providing monitoring and oversight to ensure a safe and clean environment for clients, staff, and visitors. The position involves daily security services and client support.

Responsibilities

• Provide daily scheduled runs, observe activity and traffic in assigned areas, and note observations in the communications log
• Support clients with the check-in process, monitoring, assessing behavior, and overall well-being
• Utilize the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake
• Conduct hourly rounds of the facility to ensure all room doors are secured, clients' personal belongings are secured, preserve order and protect agency property
• Assist with morning wake-up of clients
• Conduct safety checks of clients staying in the facility due to illness and mobility issues
• Assist with scheduled evacuation/fire drills
• Escort individuals to specified locations within the site
• Handle crisis interventions with clients as needed, including diffusing physical altercations
• Participate in daily searches of client lockers
• Monitor and authorize entrance and departure at the site

Requirements

• High School Diploma or High School Equivalency Diploma
• Computer literacy, including proficiency in Microsoft Office Suite, EMR, and the ability to learn new technologies and databases
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds

Nice to have:

• One (1) year experience of Security Guard/Officer

About the Company

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area, Samaritan Daytop Village serves over 33,000 New Yorkers annually.