About This Role
This seasonal role involves hands-on work in a fulfillment center, focusing on e-commerce order fulfillment, receiving and organizing product shipments, and inventory management. The position suits a highly motivated and detail-oriented individual who thrives in an operational environment and is passionate about brand growth and reputation.
Responsibilities
- Daily fulfillment of e-commerce and wholesale orders, including picking and packing customer orders with attention to detail and packing large shipments for wholesale orders
- Process customer returns, including inspecting, steaming, and folding returned pieces to their original condition, processing returns via the online portal, and troubleshooting technical issues
- Perform quality control by carefully inspecting garment quality of incoming shipments when necessary
- Receive, count, and organize large shipments of product
- Manage inventory by taking accurate and thorough counts and rectifying discrepancies
- Assist with logistics tasks, including processing shipping insurance claims, creating international shipping labels, and commercial invoices
- Maintain a neat and organized work environment
Requirements
- Extremely detail-oriented with strong follow-through
- Ability to organize and prioritize multiple projects in a fluid environment
- Sense of urgency with time management and task completion
- Proactive problem-solving skills
- Excellent communication skills
- Ability to move and lift 30 lbs (and 50 lbs occasionally)
- Ability to be on your feet while working (standing or walking)
- Occasional need to climb a step ladder
- Very comfortable using computers, learning new software, and troubleshooting technical issues
- Comfortable using Excel
Nice to have:
- Experience in an apparel retail environment
- Experience with Shopify / shipping platforms
Benefits
- Paid holidays
- Generous employee clothing discount
Important Details
- Schedule: Approximately 15-25 hours per week, Monday - Friday (with ability to increase during busy periods)
- Start and stop time somewhat flexible (between 9am - 4pm)
- Employment type: Part-time or temporary
About the Company
Alice Walk is a fast-growing women's clothing brand that designs classic silhouettes with high-quality materials. All clothing is designed in-house and produced in small batches by expert factory partners globally. The company is run by a small team based out of Boston, with all fulfillment done in-house.