About This Role
This seasonal role as a Beauty Advisor involves being a trusted expert for customers seeking beauty advice and products. It focuses on creating a personalized and inspiring shopping experience, building confidence, and driving sales. The role suits someone passionate about beauty products and people, who can offer expert advice, conduct product demonstrations, and provide tailored consultations.
Responsibilities
- Begin each day energized and ready to make an impact
- Wear name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers
- Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions
- Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships
- Maintain a shoppable space by maintaining the counter and sales floor, refreshing signage and pricing, and assisting with merchandise moves as needed
- Share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank-you, often walking the package around and using the customer’s name
- Support one another with honesty, care, and collaboration
- Strive to improve every day, take pride in work, achieve sales goals and learn from each other to deliver individual and store results
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
- Meet and surpass daily sales goals by delivering exceptional service
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
- At least 1 year of customer service or selling experience required
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
