Scrum Master/Agile Coach

Job Purpose

Enable Delivery Agility through highly mature Scrum adoption at teams, initiative, and/or wider organization

Key Accountabilities (1)

Enabling Agility

1. Coach teams in self-management & cross-functionality.

2. Help teams to focus on creating high-value increments that meet the Definition of Done (DoD).

3. Train & coach Product Owners with techniques for effective Product Goal definition, Product Backlog management, release planning, that maximize business value.

4. Train & coach teams, initiatives & stakeholders to apply empirical approach, incremental & iterative development, lean thinking, Scrum values.

5. Plan, train, coach, implement, improve Scrum adoption for initiative and/or wider organization

6. Ensure Scrum events take place, positive & productive within timebox.

Key Accountabilities (2)

Enabling Performance

1. Adopt appropriate stances for teams: Trainer, Mentor, Coach, Leader, Facilitator, Manager, Change Agent.

2. Help teams to improve effectiveness, efficiency & practices via Scrum, e.g., maturity assessment, improvement plans, training & coaching activities.

3. Cause the removal of impediments to teams’ progress.

4. Train, coach managers on empowering people, enabling & nurturing self-managing & high performing teams.

5. Train, coach teams to use Agile tools, e.g., Jira, Confluence, Miro, Trello.

Key Accountabilities (3)

Enabling Outcomes

1. Train & coach to help teams, initiative, and/or wider organization to apply evidence-based management (EBM)

Qualification and Experiences

• Bachelor or higher degree in Banking, Finance, Technology, Business Administration, Information technology or related disciplines.

• Professional Scrum certificates, e.g., A-CSM or PSM II. Others like PMP, PMI-ACP, Lean, Six Sigma, Agile Project Management, is a plus.

• 5 years of experience in corporate, preferably banking or fin-tech organization.

• Experienced in training, coaching Scrum for teams.

• Experienced in training, coaching, mentoring different roles, e.g., Product Owner, Designer, Developer, Tester, Manager.

• Be team player, a servant leader with strong facilitation, conflict resolution, communication, motivation, interpersonal skills.

• Familiar with engineering best practices (e.g., TDD, ATDD, CICD, automation)

• Familiar with common tools, e.g., Jira, Confluence, Bitbucket, Jenkins, SonarQ.