About This Role
The AI-Native Team Coach enables AI-Native teams to adopt, apply, and continuously improve the AI-Native delivery model. As a Lean-Agile Centre of Excellence resource shared across multiple teams, this role establishes effective delivery practices, develops team capability, and helps teams become increasingly autonomous as they mature. The role is accountable for improving the system through which teams deliver value by strengthening collaboration, flow, transparency, empiricism, and continuous improvement, and helps teams use approved AI capabilities to improve how they plan, build, test, coordinate, and learn.
Responsibilities
- Develop the AI-Native delivery model, contributing to its design and continuous evolution, drawing on AI-Native SAFe, Lean, Agile, Scrum, and Kanban, and adapting these approaches to organizational, security, and operational context
- Establish and evolve team ways of working, coaching teams in adopting the AI-Native delivery model, initially establishing consistent core practices and progressively enabling greater team autonomy as capability and maturity develop
- Strengthen empiricism and measurement, helping teams establish and use meaningful measures of outcomes, flow, quality, and team health to support learning, decision-making, and improvement
- Enable AI-supported delivery, helping teams identify activities where AI can remove repetitive work, improve quality, accelerate feedback, or support better decisions, while maintaining appropriate human judgment, review, validation, and accountability
- Address impediments and systemic constraints, coaching teams to resolve issues within their own control and facilitating broader intervention with appropriate leaders, functions, or specialists where an issue cannot reasonably be resolved within the team
- Build team capability and autonomy, providing targeted coaching, facilitation, and delivery interventions where they add value, while developing teams' capability to manage their own routine planning, coordination, review, and improvement activities
- Share learning and improve wider practice, identifying, capturing, and sharing learning across the AI-Native teams and LACE, including recurring delivery challenges, reusable practices, effective uses of AI, and opportunities to improve the AI-Native delivery model
Requirements
- 8+ years of experience
- Demonstrated experience coaching Agile teams and improving technology delivery systems in a complex enterprise environment
- Strong practical knowledge of Lean and Agile principles, Scrum, Kanban, flow, empiricism, and continuous improvement
- Experience establishing new teams or helping teams adopt, stabilize, and mature new ways of working
- Experience coaching multiple teams or working as a shared coaching capability across a portfolio, division, or value stream
