About This Role
This Scrum Master role drives team performance by championing Agile principles, fostering collaboration, and removing obstacles to delivery. The position guides teams in adopting and evolving Scrum practices, facilitates key ceremonies, mentors team members, and supports continuous improvement across multiple projects.
Responsibilities
- Use agile methodology values, principles, and practices to plan, manage, and deliver solutions
- Optimize Scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
- Deliver capabilities using agile practices while following the software development lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
- Collaborate with stakeholders to communicate delivery of work product from the teams and escalate key risks and issues impeding Scrum team effectiveness
- Train, mentor, and support Scrum teams to follow agile values, principles, and practices
- Schedule and facilitate Scrum events, meetings, and decision-making processes
- Monitor progress and performance and help teams make improvements
- Plan and organize release handoff sessions between the Development and Quality Assurance teams
- Facilitate planning and prioritization discussion for agile activities
- Work with onshore and offshore teams, managing schedules and expectations of Scrum teams
- Prepare and present backlog status reports to stakeholders
- Guide the teams to follow agile and Scrum practices to promote prioritization, team readiness, and commitment for each release
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Train the Scrum team and serve as a mentor to less experienced staff
- Determine and manage tasks, issues, risks, and action items
- Other duties as assigned
Requirements
- High School Diploma or GED
- Bachelor's Degree
- 3 years of experience as a Scrum Master
- 1 year of ability to lead and facilitate Scrum ceremonies
- Experience with NetSuite
- Strong knowledge of agile Scrum principles and practices
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Excellent written and oral communication skills with functional and technical audiences
- Effective at working across organizational boundaries
