About the role
I. Position Overview:
To Support Project Managers with management of projects or may manage small, simple projects which generally require a small amount of client interaction. Projects will reside within a single business line and reside within a single site, may cross to sister sites for distribution or testing activities. May have responsibilities for supporting the training and mentoring of other Project Coordinators within the team.
To promote continuous improvement in all aspects of the job: Coordination with sales, operations, client services, and QA to ensure the highest level of client service.
II. Essential Functions:
Principal Responsibilities (including Technical Responsibilities where appropriate)
• Gains insight into internal customer needs by observing and asking questions
• React to situations and offers realistic suggestions that benefit the customer (I/E)
• With guidance, establishes and maintains effective client relationships
• Building relationships with internal teams and clients to accomplish work
• Established strong relationships with internal teams and clients to accomplish work
• Suggests different points of view to PM management and team
• Supports the establishment and maintenance of effective (I/E) customer relationships
• Support of ERP system (i.e., contract entry, milestone uploads, client shipments, etc.)
• Supports Project Management staff in administrative tasks
• Supports project management staff by facilitating project logistics
• Coordinates scheduling, budgeting, change orders, development of presentations and internal teams to help ensure project completion
• Supports client interaction by taking and driving action items
• Performs follow-up with internal stakeholders with the use of influencing skills
• Assists with onsite client visits
• Collaborate with Project Managers to solve problems
• Actively participates, suggests solutions to problems
III. Position Requirements:
Education or Equivalent: Science Degree and/or apprenticeship or equivalent work experience.
Experience: May have no project management experience
Knowledge/Skills Requirements:
• Working knowledge of Pharmaceutical and Biotech industries is desired.
• Working knowledge of Project Management is desired.
• Ability to prioritize and manage multiple projects.
• Excellent communication skills – written and verbal.
• Detail oriented.
• Proficiency with MS Office Programs.
• Ability to lead a small project team.
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