This in-person role provides counseling, guidance, and wellbeing support to students at the Knowledge Hub and Silicon Oasis Hub. The School Counselor addresses students' social, emotional, behavioral, academic, and personal needs, fostering a safe, supportive, and inclusive learning environment. The role involves close collaboration with various school staff and parents to identify student needs, coordinate interventions, and support overall student development and wellbeing, including child safeguarding and preventative counseling.
Responsibilities
Provide individual, in-person counseling to students experiencing social, emotional, behavioral, academic, or personal challenges
Conduct small-group counseling sessions based on student needs identified by Learning Coaches, Academic Advisors, teachers, parents, or school leadership
Identify students who may benefit from additional counseling support and develop appropriate intervention strategies in collaboration with relevant stakeholders
Support students in managing interpersonal conflicts, emotional difficulties, behavioral concerns, and challenges related to their learning experience
Provide guidance to students experiencing difficulties with motivation, engagement, adjustment, or academic progress, in collaboration with the relevant school team
Support students during key educational transitions, including the move from Elementary to Middle School and from Middle School to High School
Refer students to external counselors, specialists, or professional services when needs extend beyond the scope of school-based counseling
Work closely with Hub Manager, Learning Coaches, Academic Advisors, Teachers, and School leadership to identify students requiring counseling or additional wellbeing support
Collaborate with parents and families, as appropriate, to address student concerns and promote consistent support strategies
Coordinate with the Online School Counselor to ensure continuity of support between in-person hub services and online counseling services
Contribute to the development and implementation of student support plans, interventions, and follow-up strategies
Observe student interactions and wellbeing within the hub environment and proactively identify concerns requiring counseling or further assessment
Promote positive behavior, respectful relationships, inclusion, and a supportive school culture across both hubs
Uphold and implement the school’s Child Safeguarding and Protection policies, procedures, and reporting requirements
Identify, document, and promptly report safeguarding concerns in accordance with school procedures and applicable regulatory requirements
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Respond appropriately to disclosures or concerns relating to student safety, wellbeing, abuse, neglect, bullying, or other forms of harm
Collaborate with the designated safeguarding personnel and school leadership to ensure appropriate follow-up and support for students at risk
Deliver or support child safeguarding awareness and professional development sessions for faculty and staff, as assigned
Promote a safe, respectful, and inclusive hub environment in which students feel comfortable seeking help
Maintain professional boundaries and handle sensitive information in accordance with confidentiality, safeguarding, and data protection requirements
Plan and deliver in-person counseling activities, workshops, and awareness sessions addressing social-emotional learning, mental health awareness, positive behavior, relationships, and life skills
Develop and implement preventative strategies to address common student concerns and promote positive wellbeing across the hubs
Support school-wide initiatives related to student wellbeing, inclusion, anti-bullying, conflict resolution, and positive school culture
Contribute counseling insights and recommendations to relevant school initiatives and student support programs
Collaborate with the Online School Counselor to align in-person initiatives with the wider school counseling program and ensure consistency in messaging and support
Communicate effectively with students, parents, Learning Coaches, Academic Advisors, teachers, and school leadership regarding student wellbeing and support needs
Participate in counseling meetings, student support discussions, safeguarding meetings, and school planning sessions as required
Maintain regular communication with the Online School Counselor regarding relevant student needs, referrals, and coordinated support, while respecting confidentiality and appropriate information-sharing protocols
Contribute to the development, review, and continuous improvement of counseling procedures and student support services
Participate as a member of the school administrative team and support the wider objectives and development of the school
Maintain accurate, timely, and confidential counseling records, case notes, referrals, and follow-up documentation
Document counseling interventions and student support plans in accordance with school policies and professional standards
Ensure counseling records and sensitive information are stored securely and shared only with authorized personnel when appropriate
Monitor student progress and review the effectiveness of counseling interventions, adjusting support strategies as necessary
Maintain professional knowledge of school counseling practices, child development, safeguarding, and student wellbeing
Participate in relevant professional development opportunities to strengthen counseling skills and support effective practice
Requirements
Bachelor’s Degree in Psychology, Counseling, School Counseling, or a related field
3-5 years of relevant experience in school counseling, preferably in a school-based or educational setting
Knowledge of child and adolescent development, counseling techniques, social-emotional learning, and student / staff / parent wellbeing
Understanding of child safeguarding and protection procedures, including appropriate reporting and referral processes
Excellent verbal and written communication skills
Strong interpersonal, listening, problem-solving, and relationship-building skills
Ability to work effectively with students, parents, educators, and multidisciplinary school teams
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook
Ability to maintain confidentiality, exercise sound professional judgment, and manage sensitive student matters appropriately
A high level of empathy, professionalism, discretion, organization, and commitment to student wellbeing
Ability to work across both the Knowledge Hub and Silicon Oasis Hub as required
Nice to have:
Master’s Degree in Counseling, School Counseling, or Counseling Psychology
Experience using student information systems, databases, and counseling documentation platforms
Important Details
Reports to: Head of School / Principal (dotted line to Hub Manager)
Work locations: Knowledge Hub and Silicon Oasis Hub
About the Company
iCademy Middle East is a private, US-curriculum online school serving students from Kindergarten through Grade 12 across the Arabian Gulf region and neighboring countries. Part of the Pansophic Learning group, it has been based in Dubai since 2007, successfully educating over 1400 students and enrolling over 6000 students. The school has over 80 certified online teachers based regionally and in the US and Europe. iCademy Middle East offers an internationally recognized curriculum designed for high interactivity, flexibility, and individualized learning pathways, leading to a U.S.-accredited diploma for eligible students. It is licensed by Dubai’s Knowledge and Human Development Authority (KHDA) and accredited with NEASC (New England Association of Schools and Colleges), providing NCAA eligible courses for athletes. The company combines rigorous academic standards with accessible online education to support diverse learner needs.
