About This Role
This administrative role supports the smooth operation of a school by handling requests, managing data, and ensuring compliance with authority systems. The position suits an organized and customer-focused individual who can provide comprehensive support to various school teams and events.
Responsibilities
- Handle customer and employee requests, providing excellent customer service and ensuring transparency and clarity of information
- Provide system support, including data entry and coordination of electronic files and records
- Collate, analyze, and retrieve data to produce letters and reports, specifically relating to student attendance
- Support authority system compliance, including registering students and employees on the KHDA portal and following up on document requirements for entry with employees and parents
- Support with site inspections from government entities, collating information
- Provide support to the HR Team with onboarding requirements and assist with employment and sponsorship processes
- Support academic team meetings and school events as detailed in the academic calendar, obtaining relevant approvals from authorities and coordinating trip arrangements with students, parents, and internal teams
- Support with the review and updating of school policies, procedures, and handbooks
- Perform other administrative tasks as may be required
Requirements
- Higher education (degree, diploma, or equivalent) in Administration or similar
- Proven experience in an administration role at this or a similar level
- Excellent English and Arabic communication skills, both written and verbal
- Experience of working in a high-pressure environment with the ability to multitask
- Outstanding time management, attention to detail, and prioritization skills
- Great interpersonal skills with the ability to communicate at all levels
- Excellent problem-solving and decision-making skills
- Driven, enthusiastic, and energetic to support school improvements
Nice to have:
- Experience of working in an educational establishment
About the Company
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. ISP is also committed to strengthening its inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background, or other demographic characteristics.
