Scheduling Operations Officer

Duties

If selected for this position, you will serve as a Scheduling Operations Officer within the Office of Security Operations (OSO), Transportation Security Administration (TSA), Department of Homeland Security (DHS). You will assist with coordinating the day-to-day operational activities related to screening functions at the assigned airport.

Typical duties include but are not limited to:

• Assisting with the scheduling of all screener operations activities.
• Assisting with the efficient implementation, performance, and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area.
• Monitoring daily personnel schedules for all shifts and ensuring sufficient coverage during operating hours.
• Maintaining personnel check-in/out sheets to ensure appropriate log-ins.
• Preparing, distributing, collecting, and maintaining all records, reports, files, paperwork and logs for supervisors.
• Receiving daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, incident reports, etc.
• Performing quality assurance audits as directed.
• Communicating information concerning personnel policy and procedures, safety hazards, and equipment to leadership.
• Performing semi-annual screening security risk assessments and stays abreast of local airport emergency plans (e.g., alarms, evacuations, etc.)

Qualifications

To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G Pay Band or GS-11 in the federal service or equivalent experience in the private sector. SPECIALIZED EXPERIENCE is defined as experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. For this position, such experience includes experience developing and implementing program plans, performing liaison functions with local and field operations, performing quality assurance audits, and serving as an information resource regarding personnel policies and procedures.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.