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2nd Community株式会社
This role involves overseeing and improving customer support operations across all locations (Osaka, Ginza, Daikanyama, Sendai, and remote) for a saxophone school. You will ensure consistent service quality, optimize workflows, manage team development, and collaborate with other departments to maintain efficient and high-quality customer service.
Nice to have:
This company offers saxophone courses, including alto, soprano, tenor, and baritone, with content varying based on the instrument and music style, from high-note resonance to low-note performance and jazz improvisation.