About This Role
This role involves providing expert guidance and support in the implementation, configuration, and optimization of the SAP SuccessFactors HCM suite. The consultant will understand business requirements, configure the software to meet those needs, and provide training and ongoing support to ensure successful system utilization.
Responsibilities
- Collaborate with the business team to understand HR and talent management needs and translate them into system requirements
- Design and develop new functionalities as part of projects and enhancements
- Configure and customize SuccessFactors modules - Recruiting Management and Onboarding - to align with business processes and requirements
- Lead or assist in the implementation of SuccessFactors solutions, including data migration, system testing, and integration with other HR systems or modules
- Provide training and knowledge transfer to the team, ensuring they can effectively use and manage the SuccessFactors system
- Manage and maintain HR data within SuccessFactors, including data integrity, data loads, and data governance
- Identify and resolve technical and functional issues related to SuccessFactors, ensuring smooth system operation
- Stay current with SuccessFactors best practices and industry trends to make recommendations for process improvements and system optimization
- Create and maintain project documentation, including system configuration documents, user guides, and change management plans
- Provide production support for Performance & Goal Management, Recruiting Management, Onboarding, RBP along with other HRIS Eco-system
- Extend ongoing support to end users by addressing their questions, concerns, and enhancement requests related to SuccessFactors
- Provide L3-Expertise to the Production support team
- Manage project timelines, resources, and deliverables to ensure successful project completion
Requirements
- Bachelor's degree in a relevant field (e.g., Human Resources, Information Technology, Business Administration)
- 10+ Years of SAP SuccessFactors Subject Matter Expertise in Recruiting Management, Onboarding & RBP security set up
- Proven experience in implementing and configuring SuccessFactors modules
- Knowledge of HR and talent management processes and best practices
- Good experience on prototyping new solutions for business stakeholders
- Strong analytical and problem-solving skills
- Experience of working in Global Production support model
- Ability to work independently and as part of a team
- Minimum 4-5 SAP SuccessFactors Global Implementation & Production Support experience
Nice to have:
