About This Role
This SAP Consultant role focuses on gathering, analyzing, and documenting business requirements for SAP Commerce Cloud projects. It involves collaborating with various teams and ensuring solutions align with digital commerce strategies, suiting a candidate with strong experience in SAP Hybris / SAP Commerce Cloud and B2B & B2C eCommerce processes.
Responsibilities
- Gather, analyze, and document business requirements for SAP Commerce Cloud projects
- Conduct workshops and requirement-gathering sessions with business stakeholders
- Translate business requirements into functional specifications and user stories
- Collaborate with SAP Commerce developers, architects, UX, and QA teams
- Define business processes, workflows, and system integrations
- Support product catalog, pricing, promotions, order management, and customer experience requirements
- Analyze existing business processes and recommend improvements
- Participate in solution design discussions and validate proposed solutions
- Prepare BRDs, FRDs, functional design documents, process flows, and use cases
- Support UAT, defect management, and production deployments
- Assist with change management, user training, and post-go-live support
- Ensure SAP Commerce solutions align with digital commerce strategies
Requirements
- Strong experience in SAP Hybris / SAP Commerce Cloud
- Strong knowledge of B2B & B2C eCommerce processes
- Product Content Management (PCM)
- Order Management
- Customer Management
- Promotions & Pricing
- Search & Merchandising
- CMS & Storefront Functionality
- Agile / Scrum methodologies
- Business Process Modelling
- Requirement Documentation
- UAT Planning & Execution
- Basic understanding of SAP Commerce Cloud Architecture
- Basic understanding of OCC APIs
- Basic understanding of SAP ERP / S4HANA integrations
- Basic understanding of SAP CRM
- Basic understanding of SAP CPI
- Basic understanding of Payment Gateway Integrations
- Basic understanding of Third-Party Logistics (3PL) Integrations
- Basic understanding of Digital Marketing Platforms
Nice to have:
- Bachelor's or Master's degree in Engineering, Computer Science, Business Administration, or related field
- SAP Commerce Cloud certification
- Experience in Retail, Manufacturing, Consumer Goods, or Digital Commerce domains
- Knowledge of Jira, Confluence, Azure DevOps, or similar tools
