About This Role
This full-time role for an Automotive Salesperson is suited to someone who enjoys working with customers and is confident communicating by phone and in person. The role involves working in a fast-paced used car dealership environment, assisting customers with their purchasing journey, and managing online vehicle advertising. The team is looking for a motivated, friendly, and reliable individual with an interest in cars.
Responsibilities
- Greet and assist customers at the dealership
- Understand customers
- Show vehicles to customers and assist with test drives
- Help customers throughout the vehicle purchasing process
- Answer phone, email, website, and social media enquiries
- Follow up with potential customers and sales leads
- Negotiate sales professionally in consultation with management
- Take clear, professional photos of vehicles for advertising
- Write and publish vehicle advertisements
- Advertise vehicles on Carsales, Facebook Marketplace, Gumtree, and other online platforms
- Keep vehicle advertisements, prices, and information accurate and up to date
- Monitor online enquiries and respond to customers promptly
- Inspect trade-in vehicles and assist with trade-in valuations and price estimates
- Research current market prices and comparable vehicles
- Prepare basic sales paperwork and collect customer information
- Maintain accurate customer records and follow up consistently
- Liaise with management, finance brokers, and other team members
- Keep vehicles and the dealership presentable, professional, and organised
- Assist with vehicle handovers and ensure customers have a positive experience
- Provide general sales and administrative support as required
Requirements
- Excellent communication, negotiation, and customer service skills
- Confident, friendly, and professional
- Genuine interest in cars and the automotive industry
- Comfortable taking vehicle photos and creating online advertisements
- Understanding of vehicle pricing and trade-in valuations, or willingness to learn
- Organised and able to follow up customers consistently
- Good computer and basic administrative skills
- Comfortable using phones, email, social media, and online advertising platforms
- Motivated and able to work towards sales targets
- Honest, reliable, punctual, and willing to learn
- Able to work independently and as part of a small team
- Current Australian Driver Licence
- Full working rights in Australia
