About the role
Salesforce Solutions Architect
About the Role
We are seeking an experienced Salesforce Solutions Architect to lead the design, architecture, and delivery of enterprise Salesforce solutions for complex CRM initiatives within the life sciences industry. This is a strategic leadership role that combines technical expertise, business consulting, and solution architecture to drive large-scale Salesforce transformations across commercial, patient services, and field excellence organizations.
The ideal candidate is a seasoned Salesforce expert with a strong consulting background, proven leadership experience, and a passion for delivering scalable, innovative CRM solutions that create measurable business value.
What You'll Do
- Lead the architecture, design, and delivery of enterprise Salesforce CRM solutions.
- Provide technical leadership for distributed onshore and offshore development teams.
- Design and develop advanced Salesforce and Force.com customizations, including Apex, Visualforce, Lightning Components, and platform integrations.
- Architect scalable cloud CRM solutions that align with business objectives and Salesforce best practices.
- Translate business and functional requirements into technical solution designs.
- Lead solution design workshops and collaborate with business stakeholders, product owners, and technical teams.
- Drive platform modernization initiatives and develop migration strategies for legacy CRM environments.
- Oversee Salesforce implementations through the full project lifecycle, including requirements gathering, design, development, testing, deployment, and post-production support.
- Produce and maintain technical architecture documentation and solution artifacts for both technical and business audiences.
- Guide Agile delivery teams throughout implementation while ensuring quality, scalability, and adherence to architectural standards.
- Partner with cross-functional teams to improve business processes and maximize Salesforce platform capabilities.
What We're Looking For
- 10+ years of experience delivering CRM and customer engagement platforms within consulting or industry, with a strong focus on life sciences.
- 7+ years leading Salesforce programs, including at least 3 full lifecycle Salesforce implementations as a Program Lead, Delivery Lead, or Solution Architect.
- Deep experience customizing the Salesforce Lightning Platform.
- Strong hands-on experience with:
- Apex
- Visualforce
- Lightning Components
- Salesforce integrations
- Data migration strategies
- Experience supporting Agile software delivery methodologies.
- Ability to communicate effectively with both technical and business stakeholders.
- Strong experience creating architecture diagrams, solution documentation, and technical design artifacts.
- Comprehensive understanding of CRM business processes, including:
- Field Force Management
- Call Planning
- Sample Management
- Territory Alignment
- Approved Email
- Closed Loop Marketing (CLM)
- Workflow automation
- Strong analytical, problem-solving, and stakeholder management skills.
Preferred Qualifications
- Salesforce certifications such as:
- Salesforce Application Architect
- Salesforce System Architect
- Salesforce Certified Technical Architect (CTA)
- Salesforce Platform Developer
- Experience delivering large-scale digital transformation initiatives.
- Familiarity with enterprise integration patterns and cloud architecture best practices.
- Experience working in highly regulated industries, particularly life sciences or pharmaceuticals.
Why Join Us?
You'll have the opportunity to architect innovative Salesforce solutions that transform how organizations engage with customers, patients, and field teams. Working alongside talented consultants, architects, and engineers, you'll help shape enterprise CRM strategies while delivering high-impact solutions on one of the world's leading cloud platforms.
Interested? Apply today if you're ready to lead enterprise Salesforce transformations and make an impact through innovative CRM architecture.
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