About This Role
This Salesforce Administrator role involves managing and customizing the Salesforce CRM platform, ensuring its smooth operation and supporting end-users. It suits a professional with experience in Salesforce administration and configuration, ready to work in a 24x7 rotational shift environment.
Responsibilities
- Manage Salesforce user accounts, profiles, roles, permission sets, and access controls
- Configure and customize Salesforce objects, fields, page layouts, record types, and validation rules
- Create and maintain automation using Flow Builder, approval processes, and other Salesforce automation tools
- Generate and maintain reports, dashboards, and analytical insights
- Troubleshoot Salesforce for end-users
- Manage security settings, sharing rules, and field-level security
- Support Salesforce releases, testing, deployment, and change management
- Coordinate with business stakeholders to gather requirements and implement solutions
- Maintain Salesforce documentation and follow best practices for system administration
- Work with development and integration teams to resolve technical issues and support system integrations
Requirements
- Strong knowledge of Salesforce CRM administration and configuration
- Hands-on experience with Salesforce Flow Builder, validation rules, and approval processes
- Experience managing users, profiles, roles, permission sets, and security settings
- Proficiency in Salesforce reports, dashboards, and data management tools
- Knowledge of Data Loader, Data Import Wizard, and data migration processes
- Understanding of Salesforce Sales Cloud and/or Service Cloud
- Strong analytical, troubleshooting, and problem-solving skills
- Good communication and stakeholder management skills
Important Details
- Experience: 2-4 Years
- Shift: Rotational (24x7 Support)
About the Company
This company is seeking a Salesforce Administrator to join its team.