About This Role
This engineering role supports, scales, and innovates on enterprise Salesforce platforms, focusing either on custom core development and AI-driven capabilities or on implementing Salesforce Data Cloud (CDP) for high-volume data harmonization and identity resolution. The position involves active development to optimize the Salesforce ecosystem, ensuring scalable architecture, intelligent automated workflows, and robust enterprise data integrations.
Responsibilities
- Design, build, test, and deploy custom Salesforce CRM solutions using Apex, Lightning Web Components (LWC), Salesforce Flows, and platform configuration
- Build reusable services, Apex triggers, batch jobs, asynchronous frameworks, and custom logic strictly aligned with platform performance and governor limits
- Implement and support Agentforce experiences, Salesforce Einstein capabilities, AI-assisted workflows, and intelligent case/task handling
- Connect Salesforce with external systems using REST APIs, platform events, and enterprise integration patterns
- Optimize platform query performance, enforce secure development practices (profiles, permission sets, sharing models), and conduct code reviews
- Troubleshoot production defects, perform root-cause analysis, contribute to release planning, and author detailed technical documentation
- Lead the direct implementation and configuration of Salesforce Data Cloud (formerly Genie / Customer Data Platform) to support enterprise engagement
- Design unified profile schemas, handle identity resolution, and perform data harmonization across disparate and high-volume datasets
- Utilize strong SQL and relational data modeling skills to process, transform, and query enterprise-scale data for business activation
- Translate complex business activation requirements into scalable technical solutions within the Data Cloud ecosystem
- Collaborate with external cloud data warehouses (e.g., Snowflake, BigQuery) and integrate event-driven architecture patterns
Requirements
- 4+ years of hands-on Salesforce CRM development experience (Sales Cloud and/or Service Cloud)
- Deep expertise in Apex, SOQL, Lightning Web Components (LWC), Apex triggers, and asynchronous Apex (Batch, Queueable, Future)
- Hands-on familiarity with Agentforce, Salesforce Einstein, or AI-enabled Salesforce platform capabilities
- Complete understanding of the Salesforce security model (Role Hierarchy, Profiles, Permission Sets, Field-Level Security) and execution of Governor Limits
- Strong analytical problem-solving, debugging, and cross-functional communication skills across business and technical teams
- 4+ years of hands-on Salesforce platform development experience (Apex, Lightning Components, SOQL, REST/SOAP APIs)
- 2+ years of direct implementation experience with Salesforce Data Cloud (formerly Genie / Customer Data Platform)