About This Role
This assessment-focused consulting role requires strong analytical thinking, architectural depth, business acumen, and the ability to deliver high-quality recommendations within tight timelines. The ideal candidate combines deep Salesforce technical expertise with enterprise architecture and strategic consulting capabilities, comfortable working in ambiguous, interview-driven environments, validating incomplete or outdated information, and developing defensible recommendations supported by evidence. They must be able to translate complex technical findings into actionable executive-level insights while providing sufficient technical detail for platform teams to implement the recommended changes.
Requirements
- 10+ years of experience in Salesforce consulting, platform architecture, or technical delivery, including at least 3 years supporting large enterprise environments
- Deep, hands-on expertise in Salesforce Marketing Cloud and Data Cloud
- Working knowledge of Salesforce Service Cloud and Commerce Cloud, including legacy and modern architectures
- Proven experience conducting Salesforce architecture assessments, technical debt reviews, platform capability assessments, or licensing and cost optimization initiatives
- Experience evaluating enterprise business capabilities, operating models, governance, and platform maturity
- Strong understanding of Salesforce licensing and consumption-based pricing, including credits, contact volumes, API usage, and data consumption
- Experience integrating Salesforce with enterprise cloud data warehouses and analytics platforms
- Strong understanding of data modeling, integration architecture, customer data management, consent, and privacy considerations
- Relevant Salesforce certifications, such as Application Architect, Technical Architect, Marketing Cloud Consultant, Data Cloud Consultant, or Service Cloud Consultant
- Excellent stakeholder management, analytical, documentation, and executive communication skills
- Salesforce Platforms: Marketing Cloud, Data Cloud, Service Cloud, B2B Commerce, and Marketing Cloud Intelligence
- Data Platforms: Snowflake, Databricks, cloud data warehouses, and enterprise data integration
- Analytics and Reporting: Tableau, Power BI, Marketing Cloud Intelligence, attribution, and cross-channel measurement
- Architecture and Integration: Salesforce org design, data modeling, APIs, middleware, data flows, and legacy modernization
- Governance and Cost Management: Licensing optimization, consumption analysis, FinOps, consent management, and PII governance
Nice to have:
- Experience with personalization, loyalty programs, retail media, or customer engagement use cases
- Familiarity with customer identity, consent management, and marketing technology platforms