Salesforce Architect

About This Role

This role involves coordinating and executing the analysis of system requirements for new or enhanced systems, providing technical leadership and mentoring to developers, and overseeing the design and coding of programs. The architect will ensure software quality, manage server and client builds for releases, and guide team members to optimal performance.

Responsibilities

• Coordinate or directly execute the analysis to determine system requirements for new or enhanced systems, plans, and provides estimates
• Engage with business users, business/technical analysts, solution architects, and others to understand needs and requirements for project and maintenance development tasks
• Provide technical leadership, direction, mentoring, and coaching to developers performing systems analysis, application design, development, unit testing, and implementation to optimize delivery and enable knowledge sharing and team capability build activities
• Allocate and coordinate the delivery activities to design, develop, test, implement, and support applications in support of broader project and IT delivery plans
• Oversee the design and coding of programs of all levels of complexity in alignment with business requirements and solution architecture for project and maintenance activities
• Provide technical support around production problems and other maintenance activities to ensure that applications are performing well and as designed
• Monitor and review work undertaken throughout the development phase to ensure appropriate use of resources and adherence to schedules
• Challenge existing processes and practices to continuously drive efficiencies and technology delivery performance
• Coordinate the provision of high-quality technical documentation and manuals that enable effective knowledge management, maintenance support, and governance
• Keep up to date with developments in the digital technology space to ensure that the project keeps up with best practices and new approaches
• Account for the software quality of the development team and supporting QA and UAT activities to enhance solution quality
• Manage server and client builds for releases, coordinating closely with testing, infrastructure, and release teams
• Manage development team staff and employee performance
• Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development

Requirements

• A minimum of 8-10 years in a professional technical lead role for Salesforce CRM platform development with knowledge of the entire application stack on Financial Cloud – Sales and Services Cloud
• 3+ years of project experience with packaged software or custom development implementations of customer projects
• Strong understanding and experience of Sales and Service Cloud
• Strong understanding and experience of Integration patterns and Event based development for Salesforce CRM
• Strong understanding and experience of Einstein Analytics
• Strong understanding and experience of Integration with Other Salesforce applications such as Marketing Cloud, Tableau
• Strong understanding and experience of IVR implementation experience for scope of Salesforce CRM work
• Strong understanding and experience of CI/CD and data migration techniques for Salesforce CRM
• Hands-on design and development of custom solutions on the force.com platform including work in Apex, VisualForce, Lightning components, and data migration
• Extensive experience across all stages of the development lifecycle
• Proven track record of managing mobile development delivering high quality Salesforce CRM – Sales and Service Cloud implementation for Financial Cloud based solution
• Demonstrated experience developing in an Agile/DevOps environment
• Proven track record in successfully mentoring staff and building a strong team environment
• Excellent negotiation, relationship building skills with Internal and External clients
• Strong verbal and written communication skills
• Degree in Computer Science or a related discipline
• Excellent communication skills

Nice to have:

• One or more current Salesforce certifications (Administrator, Developer, Sales/Service Cloud, Advanced Administrator)

About the Company

Salesforce experience is preferred for this role.