Salesforce Administrator

About This Role

This role involves managing and developing the company's Salesforce environment to support a global user base, focusing on solving business challenges, improving platform adoption, and enabling data-driven decisions. The position suits a self-starter who enjoys working autonomously, building scalable solutions, and collaborating across teams to transform complex problems into efficient outcomes.

Responsibilities

• Administer and support the Salesforce environment, including daily triage, user permissions, data updates, and troubleshooting across Sales and Service Cloud
• Build and maintain platform solutions including flows, validation rules, and complex reports, to improve efficiency and reduce operational friction
• Partner with internal teams to shape the Salesforce product roadmap, prioritize the feature backlog, and align platform capabilities with business needs
• Analyze the root cause of incidents, design scalable solutions, and drive user adoption across the organization
• Uphold high standards for data security, audit compliance, and platform governance

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
• 3+ years of experience as a Salesforce Administrator, with a current Salesforce Administrator Certification
• Proven ability to manage competing priorities, meet deadlines, and communicate clearly with stakeholders at all levels of technical understanding
• Strong analytical mindset with the ability to identify root causes and translate business needs into platform solutions
• Experience working in sandbox environments and deploying changes through structured release processes

Nice to have:

• Advanced Admin, Platform App Builder, or additional Salesforce certifications
• Experience with marketing automation or subscription billing platforms
• Familiarity with CRM Analytics

Benefits

• Annual bonus/commissions and equity
• 401(k) program with 6% employer match
• Employee Stock Purchase Program with 15% discount
• Student loan repayment program up to $10k
• Company paid life and disability plans
• Generous paid time off
• Comprehensive medical, dental and vision coverage
• Health spending account with employer contribution
• Paid flex days to support mental wellbeing
• Gym membership discounts
• Paid parental leave
• Fertility benefits
• Paid bereavement leave
• Company gift matching program
• Employee resource groups