Salesforce Administrator

About This Role

This Salesforce Administrator role supports an IT support contract with the DOJ Civil Division. The administrator will maintain and enhance Salesforce-based case management applications, ensuring platform stability, user adoption, and alignment with evolving mission requirements. The position involves managing day-to-day platform operations, optimizing workflows, and configuring Salesforce to meet mission needs while maintaining strict security and compliance standards.

Responsibilities

• Administer, configure, and maintain Salesforce orgs, including user management, permissions, workflows, and automation
• Support federal stakeholders by gathering requirements and translating them into scalable Salesforce solutions
• Create and maintain dashboards, reports, page layouts, and custom objects
• Troubleshoot issues, manage data quality, and support integrations with other systems
• Ensure compliance with federal security policies and change-management processes
• Provide user training and documentation to enhance adoption and platform efficiency
• Work within Agile or iterative development environments
• Support the DOJ Civil Division by maintaining, updating, and optimizing modernized Salesforce case management applications to ensure continuous operational availability and mission alignment

Requirements

• Active Secret clearance (TS preferred)
• 3+ years of Salesforce administrator experience
• Proficiency with Apex, Lightning Web Components, SOQL/SOSL, and Salesforce configuration
• Experience with Salesforce integration and API development
• Salesforce Administrator certification (or equivalent experience)
• Strong understanding of roles, profiles, flows, validation rules, and security settings
• Ability to work with technical and non-technical federal stakeholders
• Strong communication and problem-solving skills

Nice to have:

• Salesforce certifications
• Experience supporting federal agencies or government contractors
• Familiarity with ATO processes, FedRAMP environments, or secure cloud operations

About the Company

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to clients of national, state, and local importance.