Salesforce Administrator

About This Role

This entry-level role offers significant opportunities for learning and growth within the Salesforce ecosystem. You will work across all aspects of user management, including support tickets, training, and solution design, with client satisfaction as a top priority. The position is designed for individuals with an interest in technology and consulting, providing a foundation in consultative thinking and connecting technical work to business outcomes.

Responsibilities

• Work within various Salesforce instances, implementing declarative solutions and process automation
• Perform data manipulation and migration
• Troubleshoot system issues and debug errors
• Execute QA activities, including test scripts, acceptance criteria, and validation
• Produce clear, structured technical documentation
• Support user enablement and training
• Communicate proactively with your team, ask clarifying questions, and listen to understand user needs
• Build positive working relationships and deliver accurate, on-time work

Requirements

• 0–2 years of Salesforce experience, with a genuine interest in growing within the SFDC ecosystem
• A love of technology as a tool for solving company problems
• A demonstrated ability to learn complex tools and data structures, paired with a commitment to ongoing learning and skills development
• Initiative in solving problems independently, including self-initiated research
• Ability to work collaboratively with consultants, developers, partners, and client contacts
• An open attitude and willingness to embrace change and a variety of tasks
• A curious mindset and a habit of asking thoughtful questions before taking action
• Strong listening skills with the ability to understand client needs, priorities, and context, including the "why" behind requests, in order to deliver meaningful solutions
• Excellent attention to detail and the ability to execute work accurately and efficiently
• An awareness of the client's business environment and how your work contributes to their success, connecting day-to-day tasks to broader business goals and outcomes

Benefits

• Small team of people who get along and help each other succeed
• Flexible Work Arrangements
• Beautiful office in downtown Toronto featuring an open workspace, catered lunches twice per week, freshly made snacks, and an external snack service
• Relationship-driven company with a strong and diverse customer base
• Group Benefits and Health Spending & Wellness Account
• RRSP Matching Program
• Ongoing support of learning initiatives, professional development activities, and career path guidance