This role is for a Salesforce Administrator to join a growing team, focusing on administering, configuring, and maintaining the Salesforce platform to support daily business operations. The administrator will partner with business stakeholders to implement scalable solutions and optimize processes through automation and system enhancements.
Responsibilities
Administer, configure, and maintain the Salesforce platform to support daily business operations
Partner with business stakeholders to gather requirements and implement scalable, declarative Salesforce solutions
Optimize business processes through automation, system enhancements, and continuous platform improvements
Manage user access, security, data integrity, and system performance to ensure a secure and reliable Salesforce environment
Support end users by troubleshooting issues, providing training, and promoting adoption of Salesforce best practices
Collaborate with cross-functional teams to ensure Salesforce aligns with evolving business needs and organizational goals
Maintain system documentation and ensure compliance with Salesforce governance and security standards
Configure and maintain Salesforce using declarative tools, including custom objects, fields, page layouts, record types, validation rules, formulas, and Lightning App Builder
Build, maintain, and optimize Salesforce Flows, approval processes, and other automation to improve business efficiency
Manage user accounts, roles, profiles, permission sets, sharing rules, and security settings
Create and maintain reports, dashboards, and list views to support business reporting and decision-making
Troubleshoot and resolve Salesforce issues related to configuration, automation, data quality, user access, and system functionality
Collaborate with business stakeholders to gather requirements and recommend scalable Salesforce solutions
Support Salesforce integrations by coordinating with technical teams and assisting with testing and issue resolution
Perform data imports, exports, cleansing, and deduplication to maintain data integrity
Develop and maintain system documentation, including user guides, process documentation, configuration records, and release notes
Conduct user training and provide ongoing support to promote Salesforce adoption and best practices
Test new Salesforce releases and enhancements, coordinate user acceptance testing (UAT), and assist with change management activities
Stay current on Salesforce features, releases, and industry best practices, recommending improvements to maximize platform capabilities
Requirements
Must reside in the U.S.
Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent work experience
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
3–5 years of experience administering Salesforce in a business environment or as a consultant
Strong understanding of Salesforce architecture, including standard and custom objects, security model, profiles, permission sets, record types, and page layouts
Experience building and maintaining Salesforce Flows and other declarative automation tools
Experience with reports, dashboards, and data management tools such as Data Loader or Data Import Wizard
Familiarity with Salesforce Lightning Experience and Lightning App Builder
Experience supporting Salesforce integrations and understanding of REST APIs and data synchronization concepts
Excellent analytical, troubleshooting, and problem-solving skills
Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders
Nice to have:
Salesforce Certified Administrator (required or strongly preferred)
Salesforce Advanced Administrator certification
Salesforce Business Analyst or Platform App Builder certification
Experience with Sales Cloud and/or Service Cloud
Experience with data migration, cleansing, and governance
Familiarity with DevOps tools, sandbox management, and change deployment processes
Basic understanding of SOQL, Apex, or Salesforce development concepts to effectively collaborate with developers
Experience working in Agile project environments
Benefits
Flexible Schedules
Medical, Dental, Vision and Pet Insurance
401(k) with Company Match
Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
Short-term and Long-term Disability
Employee Assistance and Travel Assistance Programs
Paid Time Off, Paid Sick Time, Paid Holidays
Health FSA and Dependent Care FSA
Accident Insurance
Commuter Transportation Incentive
Cell Phone and Internet Stipend
Fully-paid parking
Learning and Development Programs
About the Company
Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. More than 50 years later, the firm continues to help people get the justice and compensation they deserve, specializing in all types of accident claims. The attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.
Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person.
