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Salesforce Administrator at NTT DATA - JobAssist
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Home›Jobs›IT & Software›Salesforce Administrator
NTT DATA logo

Salesforce Administrator

NTT DATA

RemoteFull timeMid levelPosted today
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About the role

About This Role

Salesforce Administrators with strong functional and administrative expertise will find this role a good fit. The core of the job is Level 2/3/4 user support, issue resolution, application maintenance, and declarative Salesforce configuration for a global user base. This role is restricted to support only and does not include development work.

Responsibilities

  • Provide Level 2/3/4 support for Salesforce users
  • Troubleshoot and resolve functional and configuration-related issues
  • Perform Salesforce administration and application maintenance
  • Implement declarative configuration changes based on business requirements
  • Manage users, profiles, roles, permission sets, security, and access
  • Support Sales Cloud processes including accounts, opportunities, pipeline, and quotes
  • Investigate production issues and ensure timely resolution
  • Work closely with business users and stakeholders to address support requirements

Requirements

  • 5+ years of Salesforce Administration and Support experience
  • Strong experience supporting business users in a production Salesforce environment
  • Experience working with global stakeholders
  • Sales Cloud: Accounts, Opportunities, Pipeline Management, Quotes, Sales Processes
  • Salesforce Configuration: Custom Objects Fields, Page Layouts, Record Types, Validation Rules, Formulas, Workflows/Declarative Automation, User Management, Profiles, Roles, Permission Sets, Security Access Management
  • Support Functional: Salesforce Administration, Functional Analysis, Requirement Analysis, Troubleshooting, Issue Resolution, Level 2/3/4 Production Support

Important Details

  • Schedule: 12:00 noon to 10:00 PM IST
  • Work arrangement: Work from the customer office on all working days from 12:00 noon to 5:00 PM, followed by work from home till 10:00 PM IST

About the Company

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. It is an inclusive, adaptable, and forward-thinking organization.

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Chennai

Posted

Posted today

About company

NTT DATA, Inc.

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Tailored applications submitted

Headquarters

Chennai

Open jobs

3632

Website

us.nttdata.com
NTT DATA logoNTT DATA