Salesforce Administrator

About This Role

This Salesforce Administrator role involves hands-on, detail-oriented, and technical administration within a global Revenue Operations team. The position focuses on the day-to-day administration, configuration, integration, and optimization of the Salesforce ecosystem, covering the end-to-end commercial lifecycle from pre-sales to post-sales system updates and AI capabilities. It suits a seasoned SFDC expert with deep platform configuration skills and a strong understanding of revenue workflows across various departments.

Responsibilities

• Own end-to-end administration and ongoing configuration of Innovid's Salesforce instance, supporting pre-sales revenue motions (lead management, opportunity lifecycle, CPQ, pipeline tracking) and post-sales processes (client onboarding, account hygiene, renewal management, expansion workflows)
• Build and maintain custom objects, fields, validation rules, page layouts, and Flows, including complex multi-step automation that spans several objects or systems
• Execute regular maintenance releases, system updates, and platform enhancements, ensuring high system uptime, performance optimization, and seamless user experience across pre- and post-sale tools
• Serve as the primary technical point of escalation for complex bug resolution, system troubleshooting, and tier-2/tier-3 operational support
• Manage, maintain, and optimize third-party integrations across the sales funnel (e.g., Marketo, Planhat, Chorus, ERP/Billing systems, sales engagement tools) via APIs, native connectors, and middleware
• Work closely with Revenue Systems engineers and IT to ensure seamless, bi-directional data flow across the entire commercial tech stack
• Maintain strict data architecture standards, user access controls (profiles, permission sets, sharing rules), and data hygiene to ensure audit-ready reporting and analytics
• Support the implementation, configuration, and optimization of Salesforce AI features (including Agentforce, Salesforce Einstein, Prompt Builder, Einstein Copilot/AI Agents, and predictive/generative AI tools) to drive commercial productivity
• Partner with the RevOps AI and Insights pillars to integrate predictive scoring, automated activity logging, and AI-driven recommendations into pre-sales lead prioritization and post-sales renewal/health monitoring workflows
• Continuously evaluate emerging SFDC features and tools, bringing forward proactive solutions that streamline sales workflows and enhance data-driven decision-making
• Translate business requirements from Sales, Client Success, Enablement, and Commissions leaders into clear technical specifications and scalable system builds
• Oversee sandbox deployment pipelines, User Acceptance Testing (UAT), and comprehensive technical documentation
• Partner with Enablement to ensure smooth change management and user adoption for new system rollouts

Requirements

• 5+ years of hands-on experience in Salesforce Administration, configuration, and architecture within a B2B SaaS, AdTech, or high-growth tech environment
• Full Revenue Lifecycle Expertise: Deep operational understanding of both pre-sale (Lead-to-Opportunity, CPQ, Pipeline) and post-sale (Renewals, CS health, Expansion) operations
• Integration Expertise: Proven track record connecting SFDC with third-party sales tools, marketing automation platforms, CS tools, and billing engines via APIs or middleware
• Advanced Flow & Automation Skills: Mastery of complex Salesforce Flows, data modeling, validation logic, and sandbox deployment management (DevOps Center, Copado, or Change Sets)
• Certifications: Salesforce Certified Administrator and/or Salesforce Certified Advanced Administrator required
• Location & Language: Based in or near Buenos Aires, Argentina with advanced/fluent English communication skills (both written and verbal) for daily collaboration with global teams across North America and EMEA
• Problem-Solving & Communication: Exceptional analytical, troubleshooting, and stakeholder management skills—able to bridge technical build details with commercial business outcomes

Nice to have:

• SFDC Development Skills: Experience writing or maintaining Apex classes/triggers, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and custom API integrations
• Hands-on AI Experience in Salesforce: Direct, practical experience implementing or administering SFDC AI solutions (Salesforce Einstein, Einstein Copilot, Prompt Builder, or predictive/generative AI workflows)
• Salesforce Certified Platform Developer I or CRM Analytics/Einstein Specialist certifications strongly preferred

Benefits

• Unlimited Vacations
• Monthly Inflation updates
• Lunch Credit
• OSDE 410 as medical assurance
• English lessons
• Gym coverage
• Internet coverage
• Stock Appreciation Units
• 1 extra paid month for primary & secondary birthing caregivers
• Learning & Development - Tools and Training
• Endless snacks & beverages
• High visibility roles with a tremendous amount of growth potential
• Global team and cross-company collaboration

Important Details

• Work format: hybrid and flexible working model

About the Company

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing.