About This Role
Leading the sales floor teams, ensuring an outstanding customer experience, fostering team development, and overseeing daily sales operations to drive success are the core responsibilities of a Sales Supervisor at Tesla. This role suits a leader who can guide a sales team and collaborate with other departments to meet and exceed KPIs.
Responsibilities
- Lead and guide a sales team of Tesla Advisors, setting individual and team targets
- Train and develop team members on sales and delivery processes to enhance the overall customer experience
- Monitor daily deliveries, create reporting metrics, and review information with the Manager to meet and exceed KPIs
- Collaborate with other departments, particularly Operations Manager and Service Department, to ensure seamless customer interactions
- Represent Tesla professionally when communicating internally and externally and resolve customer concerns promptly
- Recruit, train, and develop management teams and employees, and ensure adherence to Tesla policies and procedures
- Control store expenses, maintain showroom standards, and ensure facility maintenance is aligned with brand guidelines
Requirements
- Associate's degree or equivalent experience
- Self-starting entrepreneur with exceptional time-management and problem-solving skills
- Dedicated and ethical approach to sales and sales operations
- Ability to develop collaborative relationships and act as a well-respected, trusted partner
- Ability to work evenings and weekends in a retail environment
- Valid driver’s license required
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: Possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities.
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license.
Benefits
- Medical plans with plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period)
