About This Role
Working as a Sales Strategy and Operations Manager, you will join the Revenue Operations team, driving it towards operational excellence for the B2C go-to-market teams. This dynamic role involves wearing multiple hats, providing insights and analysis for day-to-day decisions, and driving projects that support rapid revenue growth and scalability.
Responsibilities
- Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
- Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks, and overall activity goals
- Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of sales programs and people
- Drive end-to-end initiatives aligned with the strategic quarterly goals of the Revenue Organization and the company, supporting strategic projects internally and cross-functionally
- Own creation of reports and dashboards to measure and report on key revenue metrics
- Perform deep analyses on the leading, in-process, and lagging indicators to support the revenue organization
- Drive data cleanliness initiatives and support reporting needs for Executive GTM teams, including monthly revenue dashboards and Quarterly Business Reviews
- Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve processes and strategy
- Help define and maintain the full marketing to sales funnel process, data, systems, and workflows
- Enable and maintain the Consumer Sales system stack and roadmap, with tools like Salesforce and more, while always keeping an eye out for what is the next best thing
Requirements
- 4+ years of overall experience, preferably in Revenue/Sales Operations, PnL, Ops Strategy, or other related fields
- 2+ years of experience in Revenue/Strategy/Growth function in B2C
- Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
- Highly motivated, self-directed, team player that can be a jack-of-all-trades
- Demonstrated capabilities of working in a high growth, ambiguous startup environment
- Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
- Comfort with numbers and analysis with a desire to build on analytical skills
- Exceptional written and oral communication skills
- High standards of accuracy and strong attention to detail with a drive to get things right
- Ability to work cross-functionally in a fast-paced and dynamic environment
Nice to have:
