Sales Strategy & Operations Manager

About This Role

Sales Strategy & Operations Manager is an individual contributor role on the Revenue Operations team for B2C go-to-market teams. The role focuses on driving operational excellence, providing insights and analysis for day-to-day decisions, and managing projects that support rapid revenue growth and scalability. It is a high-impact, high-visibility position with career progression towards a managerial role.

Responsibilities

• Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
• Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
• Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of sales programs and people
• Drive end-to-end initiatives aligned with the strategic quarterly goals of the Revenue Organization and the company, support strategic projects working internally and cross-functionally
• Own creation of reports and dashboards to measure and report on key revenue metrics
• Perform deep analyses on leading, in-process, and lagging indicators to support the revenue organization
• Drive data cleanliness initiatives and support reporting needs for Executive & GTM teams including monthly revenue dashboards and Quarterly Business Reviews
• Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve processes and strategy
• Help define and maintain the full marketing to sales funnel process, data, systems and workflows
• Enable & maintain the Consumer Sales system stack and roadmap, with tools like Salesforce and more

Requirements

• 4+ years of overall experience, preferably in Revenue/Sales Operations, PnL, Ops & Strategy or other related fields
• 2+ years of experience in Revenue/Strategy/Growth function in B2C
• Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
• Highly motivated, self-directed, team player that can be a jack-of-all-trades
• Demonstrated capabilities of working in a high growth, ambiguous startup environment
• Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
• Comfort with numbers and analysis with a desire to build on analytical skills
• Exceptional written and oral communication skills
• High standards of accuracy and strong attention to detail with a drive to get things right
• Ability to work cross-functionally in a fast paced and dynamic environment

Nice to have: