Sales Representative

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Representative working in Gosford, Australia, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Australia says it all! What You’ll Do Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? In this role, you’ll use your needs-based sales approach effectively, recommending client products that match each member’s lifestyle and requirements. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

You'll report to the Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

During a Typical Day, You’ll

• Apply strong knowledge of products and brand positioning, along with goal-oriented and negotiation skills, to achieve sales targets, address client objections, and expand business opportunities.
• Efficiently recommend, quote, and negotiate general insurance product knowledge with customers to close the sale while identifying and compliantly handling all sales opportunities.
• Efficiently manage a high volume of inbound and outbound customer interactions, maximizing conversion rates and maintaining high levels of productivity.

What You Bring To The Role

• Proven track record of working efficiently and in full compliance within strict financial services or insurance regulations, including ASIC regulations, general insurance codes of practice, and data privacy requirements.
• 1 year or more of sales experience, preferably in general insurance.
• Exceptional time management and organizational skills, with a proven ability to manage multiple priorities in a fast-paced sales environment.
• Proficiency in sales software and CRM systems for efficient lead management and performance tracking.
• Ability to manage communications and full lifecycle sales in an omnichannel communication environment, which could include outbound sales, email and chat.
• Highly self-motivated, results-driven, and possesses a strong track record of consistently achieving and exceeding sales targets.
• Flexibility to work rotating shifts that could include weekdays 9am to 8pm & Saturdays 9am – 2pm.