About This Role
Supporting and delivering initiatives that enable sales effectiveness and drive business outcomes across the organization is the core of this role. You will partner with various teams to execute go-to-market activities, improve business processes, and support the governance and evolution of sales platforms and workflows. This position is for a highly organized and proactive problem solver who thrives in dynamic, cross-functional environments and enjoys bringing structure to complexity.
Responsibilities
- Support and manage sales operations initiatives from intake through delivery by partnering cross-functionally to achieve defined objectives
- Assist in managing scope, timelines, dependencies, risks, and deliverables for small to medium complexity initiatives
- Collaborate with Sales Leadership, Marketing, Segment, Market Solutions, and Sales Training teams to support planning and execution of go-to-market initiatives
- Help ensure sales readiness, process alignment, and clear communication of changes and enhancements
- Assist in operationalizing competitive differentiation by supporting the development and execution of sales processes and system changes aligned with business priorities
- Serve as a supporting business governance partner for sales-related systems
- Assist with evaluating enhancements, documenting business requirements, and ensuring alignment with approved priorities and enterprise governance standards
- Partner with product and technology teams to support system changes, participate in agile ceremonies, and help communicate system impacts, changes, and adoption guidance to end users
- Support documentation of business processes, controls, decisions, and requirements to improve clarity, auditability, and change management effectiveness
- Assist with identifying risks, issues, interdependencies, and timeline impacts
- Escalate appropriately and contribute to problem-solving discussions
- Utilize tracking tools and documentation standards to ensure requirements, user stories, priorities, and timelines are clearly defined and maintained
Requirements
- Bachelor’s degree in a related field or equivalent, relevant work experience
- 3+ years of experience managing multiple small-to-medium complexity initiatives across varying methodologies, with accountability for scope, timeline, and outcomes
- Strong understanding of operations, go-to-market processes, and supporting business systems
- Demonstrated knowledge of project management principles and system development life cycle (SDLC) methodologies
- Proven ability to analyze, design, and improve business processes using data-driven insights
- Experience partnering cross-functionally and influencing stakeholders at multiple levels to drive alignment and results
