About This Role
This remote opportunity is ideal for a hands-on operations leader with startup experience who combines technical expertise, commercial awareness, and a proactive approach to driving operational excellence. You will build, optimize, and scale the systems that support a global sales and marketing organization, owning Salesforce architecture and development, managing HubSpot and marketing automation, and creating integrations that connect go-to-market platforms. You will also develop AI-powered agents to streamline workflows, improve productivity, and strengthen customer engagement, working closely with sales leaders, marketing stakeholders, and cross-functional teams to translate business needs into scalable technical solutions.
Responsibilities
- Own the architecture, administration, development, and continuous optimization of Salesforce to support a growing global sales organization
- Design and maintain scalable data models, custom objects, Salesforce Flows, validation rules, approval processes, and other functionality, using Apex, SOQL, and Lightning Web Components where appropriate
- Build dashboards and reporting solutions that provide visibility into pipeline health, conversion rates, sales activity, forecasting, and revenue performance
- Improve lead routing, account and opportunity management, pipeline tracking, forecasting, and reporting processes to help sales teams work more efficiently
- Manage user access, permissions, data quality, documentation, testing, and system releases
- Support adoption through practical training, clear guidance, and responsive assistance
- Own HubSpot operations, including campaign workflows, audience segmentation, lead scoring, nurture programs, lifecycle management, and campaign reporting
- Maintain reliable data synchronization between Salesforce and HubSpot, ensuring accurate field mappings, clear ownership rules, and effective resolution of integration errors
- Collaborate with sales and marketing stakeholders to improve lead capture, qualification, sales handoffs, campaign tracking, attribution, lead quality, and conversion rates
- Design, develop, and maintain integrations between Salesforce, HubSpot, and other go-to-market platforms using REST APIs, webhooks, integration tools, and custom code
- Build and deploy AI agents that support sales and marketing workflows, including lead research, qualification, outreach assistance, customer engagement, and follow-up activities
- Connect AI agents to relevant business systems and data while implementing appropriate access controls, human oversight, and performance monitoring
- Partner with sales leaders, sales representatives, marketing teams, and other stakeholders across regions and time zones to identify operational gaps and deliver practical, maintainable solutions
- Troubleshoot system and automation issues, manage projects independently, and identify opportunities to improve data reliability, operational efficiency, and revenue performance