About the role
Sales Growth:
• Achieves sales targets through:
• Effective Client interaction and Negotiation skills
• Engage with the DSAs, Chartered Accountants and Connectors for sourcing new business on
a regular basis
• Raises escalation on delinquent cases/ potential NPAs and closely monitors these through
the team for collection dues.
2. Client Acquisition & Relationship Management
• Acquisition of new clients
• Cultivate a deeper customer bonding by ensuring faster TATs in collaboration with the Credit
Team, enabling the use of technology to improve operational efficiencies & responsiveness in
customer service.
3. Disbursal-Timely disbursement of the loans to customers with proper documentation
• Coordinate with internal stakeholders to process the applications
• Coordinate with internal teams and respond to their queries to ensure timely & accurate
disbursal
• Complete transactions with customer with appropriate documentation
4. Portfolio quality, Profitability--Maintain quality of portfolio to minimize NPAs, implement
measures to ensure profitability
• Track over-due account daily for the business
• Intervene to ensure collection for initial overdue accounts on timely basis
• Ensure profitability by right pricing, processing fees
5. Organisation Process Efficiency-Implement process improvements to ensure process
efficiencies
• Adhere to all processes for pre & post sourcing processes
• Provide inputs to Regionals Sales Manager for Sales MIS
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