About This Role
This Sales Manager role involves leading and managing the overall operations of an automotive dealership, focusing on showroom performance, sales, and customer satisfaction. The position requires developing and executing sales strategies to achieve targets and building a high-performing sales team. It suits an experienced manager with a strong background in the automotive industry, ready to drive business growth and ensure efficient operations.
Responsibilities
- Lead and manage the overall operations of the dealership, including showroom performance, sales operations, customer satisfaction, and daily branch activities
- Develop and execute sales strategies to achieve monthly, quarterly, and annual sales targets
- Recruit, coach, motivate, and develop a high-performing sales team to maximize productivity and business results
- Establish and implement dealership operational processes, SOPs, and best practices to ensure efficient and professional branch operations
- Monitor sales performance, profitability, inventory movement, and operational KPIs, taking proactive actions to improve business performance
- Build and maintain strong relationships with customers, financial institutions, insurance partners, and business stakeholders
- Ensure the dealership complies with company policies, manufacturer standards, and regulatory requirements
- Work closely with the Finance, Aftersales, Marketing, and Operations teams to deliver an exceptional customer experience
- Prepare branch reports, sales forecasts, business plans, and management presentations
- Support management in expanding dealership operations and driving continuous business growth
Requirements
- Diploma or Degree in Business, Automotive, Marketing, or any related field
- Minimum 8 years of experience in the automotive industry, with at least 3 years in a managerial position within a dealership
- Proven experience managing a 4S dealership or automotive showroom
- Experience with German or Japanese automotive brands (e.g., Mercedes-Benz, BMW, Audi, Volkswagen, Toyota, Lexus, Honda, Nissan, Mazda, Mitsubishi) is highly preferred
- Strong leadership and people management skills with the ability to build and develop high-performing teams
- Proven track record in achieving sales targets and managing dealership performance
- Excellent communication, negotiation, and problem-solving skills
Nice to have:
- Experience in setting up a new dealership or showroom
- Experience managing branch profitability (P&L), budgeting, and operational planning
- Strong network within the Malaysian automotive industry
- Experience working with automotive financing and insurance partners
- Familiar with dealership management systems (DMS), CRM, and automotive retail operations
Benefits
- Performance incentives
- Branch performance bonus
- Up to 30 days paid leave & holidays
- Comprehensive leadership and management development opportunities
- Friendly, supportive, and performance-driven working environment
- Opportunity to lead the setup and growth of a brand new dealership
- Excellent career progression within a rapidly expanding automotive group
Important Details
- Schedule: 5.5 work days
- Industry: Automotive / Auto Financing
- Reporting To: General Manager / Director
About the Company
Jia Ming Auto Services Sdn. Bhd. is the Malaysia subsidiary of a leading China-based automotive services group, established as part of the group's strategic expansion into Southeast Asia. Its business focuses on automotive financing, vehicle sales, and e-hailing services. In partnership with Chery (OE), the company leverages its group's extensive automotive finance expertise, serving over 150,000 customers annually in China, to provide innovative and customer-focused automotive solutions in Malaysia.
