About the role
Specs On-Premise Distribution is in search of dynamic, energetic, guest focused candidates to join our wholesale team as a Wholesale Sales Team Liaison who are willing to go the extra mile and provide exceptional service to our customers and team members.
This position requires that you be able to multi-task, be able to follow up and follow through with the questions asked and tasks given and work in a fast-paced environment with multiple interruptions at a time.
The Warehouse Liaison Duties and Responsibilities include but are not limited to:
Communication between the warehouse and sales reps
Researching any QOH issue and help make sure we fill our customers orders
Transferring any United/WD items that may be needed
Assisting on special orders and opening orders
Day to day tasks include, but are not limited to:
Greeting customers and following them through pick up orders, including invoice verification, payment, and loading of their order.
Answering emails, calls or texts concerning items outed on invoices that show Quantity on hand
Readying wine and ice samples for sales reps
Receiving transfers and working with receiving team to add slot numbers if needed.
Answering questions about ETA on deliveries
Constantly in communication with management and department heads about missing product and possible solutions
Taking delivery of special-order items and making sure they get to the correct account
The IDEAL Candidate will be:
- Customer Service Oriented
- Able to multi-task
- Have good phone skills/etiquette
- Have basic computer knowledge and a willingness to learn
- Have open availability for required shifts
- ORGANIZED
- Professional appearance
The candidate for this position must be highly motivated, team-oriented, have the ability to work in a fast-paced environment, and have excellent customer service skills. Open availability is required as well as the ability to work holidays, nights and weekends.
You must be at least 21 years of age and be TABC certified before start date.
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