Sales Engineer

About This Role

This Sales Engineer role involves providing technical expertise to customers and partners, helping to qualify and close opportunities. You will deliver sales presentations and product demonstrations, support technical evaluations, and act as a liaison between customers and the product team to prioritize features. The position also includes resolving customer concerns and escalating bug issues.

Responsibilities

• Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision, and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to a broad range of potential and existing clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients try and onboard the product and assist when they encounter roadblocks
• Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer

Requirements

• Minimum 2+ years in Sales Engineering, Solutions Engineering, along with either DevOps/SRE or Platform Engineering
• Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development
• Thrives in a high-velocity environment, demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity
• Enjoys collaborating and teaming with others
• Comfortable and confident in delivering technical presentations/demos
• Native-level Japanese proficiency (written and spoken) is required, as you will be communicating directly with customers in Japan
• Able to think creatively about a wide variety of challenges
• Enjoys a hybrid office culture and spending time in-person at our Tokyo office
• Able to travel up to 25% of the time

Benefits

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

About the Company

Datadog is a leading observability and security platform for the AI era, providing businesses with unified visibility across their technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Datadog is trusted globally by Fortune 500 companies and high-growth AI leaders.