Sales Director

About This Role

This sales leadership role involves owning the sales and analytics function for an e-commerce agency, building a robust outbound sales pipeline, and driving significant revenue growth. The position suits a hands-on sales leader experienced in building repeatable sales processes in an agency or services business.

Responsibilities

• Build and sustain a pipeline of business to hit top-line revenue targets, focusing on outbound and partnerships
• Own the new-business number, forecast accurately, and hold the team to clear KPIs
• Tighten qualification, sales process, and follow-up to raise close rate, ACV, and lifetime value
• Hire, coach, and upgrade account executives and SDRs, providing direction and mentorship
• Provide clear, honest reporting to the executive team on sales performance, pipeline health, and strategic changes
• Work closely with service teams to ensure sold services match delivery and retention capabilities
• Design and run strategic partnership and business development initiatives, and grow relationships with key partners
• Track market trends and competitors, and advocate for new and improved offerings

Requirements

• Proven sales leader in a high-growth environment, ideally in an agency, professional services, e-commerce, Amazon, or performance marketing business
• Owned a meaningful new-business number and achieved targets without relying on a founder for closures
• Strong command of pipeline management, forecasting, qualification, and sales process
• Experienced in building outbound and pipeline generation, not just managing inbound leads
• Experienced in hiring, coaching, and developing account executives and SDRs
• Metrics-driven and operationally disciplined, with sharp analytical and problem-solving skills
• Credible with Amazon and Walmart marketplace topics, able to discuss strategy with brand owners from day one
• Strong communicator comfortable interacting with executives, clients, and a small team

Important Details

• Team: two account executives, an analyst, and an SDR

About the Company

Our client is a full-service e-commerce agency that manages Amazon and Walmart programs, along with Meta, Google, and TikTok, for approximately 250 partner brands. They hold a 99.2% client retention rate and were recognized on the Inc. 500 list.